Position: Assistant Manager
Key Responsibilities:The incumbent will be responsible for driving results and managingperformance of Agencies collecting from US based delinquent customers. He/shewill be expected to continually assess the future potential of collectionagencies in terms of growth, strengths and weaknesses.Key responsibilities would include:-
-Lead efforts to strengthen the collections network in India for USand International markets
-Continuously evaluate collections market place trends
-Partner with collections colleagues across globalmarkets to transfer best practices for agency management to elevate performance
-Closely partner with 3rd party CollectionsAgencies to analyze operations and propose solutions
-Understanding agencies' cost and revenue structure inrelation to the assigned portfolios
-Drive performance for collection effectiveness at lowcost, while creating strict compliance with regulatory, financial and AXP brandrequirements
-Drive profitable marketshare allocations decisions
- Define and track collectiondriver metrics at the agencies
The ideal candidate will maintain strong partnership with the US based teamsand provide thought leadership and drive initiatives to maximize returns andreduce the cost of collections. This job will require excellent projectmanagement and execution skills as well as data analysis to get a thorough anddeep understanding of how agencies manage accounts and build data-loops as wellas champion process improvements.
Required Qualifications: An MBA or a PostGraduate in a similar discipline is required with 2-3 years of experience ofexperience in an analytical environment or a performance delivery role.The candidate must be proactive and results driven with strong projectmanagement skills. He/she must display excellent oral and written communicationskills with strategic thought leadership as well as strong analytical skills.The candidate must be self motivated and effective at handling multiplepriorities.
Hiring Leader : AtulSaigal Email : atul.s.saigal@ aexp.com
AM, American Express
Business Analyst, American Express
Exciting opening in American Express Gurgaon. Details givenbelow:
Contact Name: Sanjeev Newar
Contact Email: sanjeev.newar@ aexp.com
Job Title: Business Analyst
Salary: At par with industry standards
Posting: Gurgaon, India
Job Requirements MBA or Master''s degree in Economics, Statistics or similarquantitative discipline with 0-2 years of experience from premierinstitutes
Skills desired :Excellent analytical skillsStrong on communicationAbility to work effectively in a matrix environmentAbility to handle multiple projectsMust be highly self-motivated with demonstrated ability to work proactivelyand independently to drive results.Must possess out-of-box thinkingKnowledge of SAS, SQL and American express data and platforms will be addedadvantage.
Nature of Work :The incumbent will be working across both the Internal & ExternalAcquisition decision sciences team in OPEN (Small Business Group of AmericanExpress) and take a lead developing & implementing front-end targetingmodels. The incumbent will also be responsible for providing strategicsolutions to business.
Specific responsibilities will include:Develop & implement Default, behavioral , Incremental CMV, Response & Ratingmodels for all campaigns across all channels in Acquisition incorporatingthe best practices in risk managementProvide explanation of customer behavior through customerprofiling/segmentat ion.Constantly look for new data source/elements to improve decision science.Track and monitor the model performance and quickly come up withrecommendations.Recommend innovative solutions to Marketing to improve targeting strategy.Work closely in a cross functional environment to productionalize decisionscience solutionsThis is a very high profile job with exciting growth options.RgdsSanjeev-- ------------ --------- ----Vande Mataram------------ --------- ---------------- --------- --------- --------- --------- --------- - -- ------------ --------- ----Vande Mataram------------ --------- ---------------- --------- --------- --------- --------- --------- -http://sanjeevnewar .rediffblogs. comhttp://sanjeevnewar .blogspot. comhttp://blog. 360.yahoo. com/sanjeevnewar------------ --------- --------- --------- --------- --------- -[Non-text portions of this message have been removed]
Internal Acquisition Decision - American Express, Risk Management
Please do not hit the reply button.
They will not be forwarded.
Mail your resume to kapil.h.jain@ aexp.com if
interested in the opening.
There is an opening with Internal Acquisition Decision
Science team within the Small Business Group (OPEN) at
American Express, Risk Management, Gurgaon.
The incumbent will be the OPEN base Cross sell point
of contact for OPEN Internal Acquisition decision
science team and take a lead in all projects in this
space.These positions will be responsible for driving
profitable acquisition strategies for the small
business group through incisive precision analytics.
Specific responsibilities will include:
- Develop & implement Default , behavioral ,
Incremental CMV, Response models for all campaigns
across all channels in Internal Acquisition.
- Provide explanation of customer behavior through
customer profiling/segmentat ion.
- Constantly evaluate for new data source/elements to
improve decision science.
- Track and monitor the model performance and quickly
come up with recommendations.
- Partner with Marketing to improve targeting
strategy.
- Work closely in a cross functional environment to
productionalize decision science solutions
QUALIFICATIONS / EXPERIENCE / SKILLS REQUIRED
- MBA or Master's degree in Economics, Statistics or
similar quantitative discipline.
- Skills desired :
- Excellent analytical skills
- Strong on communication
- Ability to work effectively in a matrix environment
- Ability to handle multiple projects
- Must be highly self-motivated with demonstrated
ability to work proactively and independently to drive
results.
- Candidates with knowledge of SAS, SQL and American
express data and platforms will be preferred.