Role: Manager - Shared Services – Financial Accounting and Reporting
Place of Work: Pune
MAIN DUTIES/RESPONSIBILITIES OF THE ROLE:
Overall duty:
The Manager has responsibility for the performance, operations and coordinating with the engagement mangers on the financial and regulatory reporting. The Manager will be required to coordinate and work closely with the engagement managers on managing the performance, improvements and controls. The Manager will be required to interface closely with the client on-site manager. They need to have an understanding of the risks and controls in the entity, including those maintained in other departments/engagements, and prepare timely (i.e. monthly within the closing deadlines) and accurate statements both internal and external requirements. The Manager will also be required to work with the Quality teams to drive performance improvement initiatives across the engagements.
Detailed duties and responsibilities:
Managing Operations for the various engagements of the Client processes day-to-day
• Support the various engagement managers in the preparation and performance of all month end and quarter end closing activities as defined for the various engagements.
• Prepare and publish on the performance reports on the SLA/KPI on all the engagements.
• Analyze various reports including process dashboards and team performance reports
• Ensure all Regulatory reporting are complied with as defined for each and every engagement.
Functional support for Engagements
• Resolution of issues that are directly or indirectly related to the entity, issue tracking and documentation
• Responsible for successful transition of the process and work closely with the transition team in the planning and transition of the various engagements.
• Work closely with the sourcing team for recruitment of personnel for new transitions and also for existing engagement
• Interface with various support functions from time to time.
• Identify and implement operational excellence tools like Six Sigma and LEAN in the engagements through the black belts.
• Involvement in all projects related to the engagements.
• Support all peers’ managers in operational related aspects.
Team supervision responsibilities
• Work with his/her peer engagement managers to ensure that corrective actions are taken on areas related to operations such as QA Improvement, handling of customer complaints etc.
• Ensure that the overall employee satisfaction levels in the process are kept high.
• Manage Retention, attendance & incentive programs for the various engagements.
• Involved in operations business review and work closely with the process owner to implement tactical operational requirements.
Interfaces:
Direct Manager, Peer Managers in engagements, Client onsite and on-location managers
Reporting to:
Assoc. Vice President / Service Delivery Leader - Operations
REQUIRED SKILLS
Technical skills
• Accounting qualification: advanced knowledge, especially in the area of US GAAP, SWISS GAPP and Private Equity accounting will be preferred
• Advanced MS-Excel skills
• Professional English language skills
• MS office tools: outlook, internet
• Developed supervision skills – should have lead similar teams.
Behavioural skills
• Ability to comprehensively communicate with internal customers, colleagues and superiors, both face to face and via telephone
• Ability to analyse problems and proactively recognize need for action
• Self-driven and precise work approach
• Highly self-motivated to achieve high standards in both quantity and quality
• Integrity and desire to comply with all legal and moral standards
• Service oriented and customer focussed
• Ability to prioritise tasks appropriately and recognise when issues need escalation
DESIRED SKILLS
Technical skills
• Peoplesoft knowledge is preferable
• Investment banking/financial services industry knowledge
WORK EXPERIENCE / BACKGROUND
Required:
• Certified accountant with practical accounting experience with over 6-7 years of experience across various financial accounting areas.
• Should have managed a team of accountants with independent charge. Experience in US-GAPP will be required.
Preferred:
• Relevant BPO experience in managing similar financial operations would be preferred.
• Exposure to Quality tools of Six Sigma, LEAN and/or COPC will be preferred.
EDUCATION
• Post-Graduate Graduate accounting qualification
• Proficiency in English
Our Client is committed to delivering long-term benefits and measurable value to the customers through:
Business process re-engineering
Integrating technology with BPO
Knowledge services
Our client is uniquely positioned to service customer requirements by leveraging its tenets of quality and innovation, the best people talent, self sustaining process framework and domain knowledge. They offer customized service offerings; translating into the most flexible and cost effective services of the highest quality for our customers. With over 19,000 people, operating out of 9 different locations (India and Eastern Europe), our client has been a critical partner to all its customers in achieving their business goals. They service customers in various industries including Banking and Capital Markets, Insurance, Travel and Hospitality, Hi-Tech Manufacturing, Telecom and Healthcare sectors. Our client also has deep expertise in delivering process specific solutions in areas like Finance and Accounting, Procurement, HR Services, Loyalty Services and Knowledge Services.
Please respond with yout updated resume to
Vidush Mehta
President and Co-Founder
To realize your business potential,
You need the right set of PEOPLE.
Emploi Globale Consulting (P) Limited
1896, HSR Layout , Sector 2
Bangalore -560102 (India)
( (+91) 80 64528788-90,
): (+91) 99025 66477
*: vidush@emploiglobale.com Visit us at: www.emploiglobale.com
